EASYTRIP features a VR mode, offering the most immersive experience, making you feel as if you are actually at the location. To play in VR mode, you will need VR goggles. VR goggles available on online stores at affordable prices are sufficient. There are many types of VR goggles that can hold smartphones, but as there are differences in size and performance, please choose the appropriate one. It is recommended to at […]
EASYTRIP can be played offline. Please use it when you are out and about, traveling, or in places without an internet environment. ＊When playing offline, you cannot play AREA via streaming. Please download AREA in advance or use your own videos for play. ＊There are time or number of uses restrictions for offline play. Examples of Anticipated Use Cases General play in places without an internet environmentPlaying while actually checking the destinations […]
Initially, we considered a freemium model supported solely by ad displays for development, but we had to give up due to high server costs.Specifically, even with rental server companies that advertise unlimited bandwidth, it turned out that almost all companies force a change to a more expensive plan or stop the service when the actual data traffic increases.Therefore, for EASYTRIP, which distributes videos with resolutions of 4K and above, the data traffic […]
AREA refers to the set of video data and related data for playing applications, officially provided by EASYTRIP. Classification Explanation There are four main types of AREA: ・Free AREA: An AREA that can be played from the start of the app. By playing in this AREA, you can accumulate Mileage and use the accumulated Mileage to obtain Mileage AREA. ・Mileage AREA: An AREA obtained by consuming Mileage, which is an in-app point […]
At EASYTRIP, calorie consumption is calculated based on the height and weight you have registered.As with all other exercise apps and exercise equipment, the display of calories burned through exercise is for reference only.We kindly ask for your understanding.
Thank you for considering an inquiry.Before making an inquiry, please read and understand the following notes: Notes: ・For inquiries about payments other than the in-app currency of EASYTRIP, please contact the respective platforms. Requests for refunds also require contacting the platforms. ・Please refrain from contacting us with suggestions for EASYTRIP’s services to avoid legal issues. Please understand and cooperate that any content sent will be treated as if the sender has already […]
The downloaded AREA data can be deleted from the AREA STATUS LIST. For more details, please review the AREA STATUS LIST section.
Payment is made using the platform’s system, and various mechanisms such as credit cards and cashless payments are also involved.Therefore, any requests for refunds of products purchased can only be handled by the platform side.We apologize for the inconvenience, but please contact the respective platforms for inquiries regarding actual payments. The following are the issues that can be addressed within EASYTRIP: ・Inquiries about fraudulent processing of Tip settlements after purchasing Tips.・Inquiries regarding […]
Unfortunately, due to the platform’s system, it is not possible to cancel the SupporterCard from the application. We apologize for the inconvenience, but please review the following and proceed with the cancellation according to the platform’s procedure. Cancellation Procedure For iOS: 1.From the home screen of your device, find and open the Settings app.2.Tap on your name.3.Tap on the EASYTRIP SupporterCard subscription.4.Tap on “Cancel Subscription.” For Android: 1.Open the Google Play app.2.Tap […]
When posting or publishing on media such as social networks on the internet, where an unspecified number of people can view, please adhere to the following principles. ＊As long as the following principles are adhered to and the rights of the parties involved are not infringed, customers do not need to confirm with our company each time they post. ・We do not permit any defamation or offensive remarks concerning all parties involved […]
