Attention

• 07/08/2024
• 04/18/2025

About Inquiries

Thank you for considering an inquiry.Before making an inquiry, please read and understand the following notes: Notes: ・For inquiries about payments other than the in-app currency of EASYTRIP, please contact the respective platforms. Requests for refunds also require contacting the platforms. ・Please refrain from contacting us with suggestions for EASYTRIP’s services to avoid legal issues. Please understand and cooperate that any content sent will be treated as if the sender has already […]

How_to_play

• 07/08/2024

How to Delete Downloaded Video Data

The downloaded AREA data can be deleted from the AREA STATUS LIST. For more details, please review the　AREA STATUS LIST　section.

Attention

• 07/08/2024

About Payment

Payment is made using the platform’s system, and various mechanisms such as credit cards and cashless payments are also involved.Therefore, any requests for refunds of products purchased can only be handled by the platform side.We apologize for the inconvenience, but please contact the respective platforms for inquiries regarding actual payments. The following are the issues that can be addressed within EASYTRIP: ・Inquiries about fraudulent processing of Tip settlements after purchasing Tips.・Inquiries regarding […]

Attention

• 07/08/2024
• 07/08/2024

About Cancelling the SupporterCard

Unfortunately, due to the platform’s system, it is not possible to cancel the SupporterCard from the application. We apologize for the inconvenience, but please review the following and proceed with the cancellation according to the platform’s procedure. Cancellation Procedure For iOS: 1.From the home screen of your device, find and open the Settings app.2.Tap on your name.3.Tap on the EASYTRIP SupporterCard subscription.4.Tap on “Cancel Subscription.” For Android: 1.Open the Google Play app.2.Tap […]

Attention

• 07/08/2024
• 07/08/2024

IMPORTANT NOTICE Regarding Posting

When posting or publishing on media such as social networks on the internet, where an unspecified number of people can view, please adhere to the following principles. ＊As long as the following principles are adhered to and the rights of the parties involved are not infringed, customers do not need to confirm with our company each time they post. ・We do not permit any defamation or offensive remarks concerning all parties involved […]

About

• 07/08/2024
• 07/08/2024

Data Transfer

In the Data Transfer tab of USER SETTING, you can prepare for data transfer, which is necessary when changing devices. Things you can do in the Data Transfer tab: ・Set the password required for data transfer.

About

• 07/08/2024
• 04/15/2025

GameSetting

In GameSetting within USER SETTING, you can primarily configure, check, and adjust various settings necessary for playing the app. Things you can do in GameSetting: ・Sound settings, such as volume for BGM, SE, FootSteps, and music selection for BGM.・Settings related to control methods, such as the type of controller and equipment used during exercise.・Settings related to AREA download data, such as the value for capacity warning display and current capacity.・Changes to the […]

About

• 07/08/2024
• 07/08/2024

About USER SETTING’s UserStatus

In UserStatus within USER SETTING, you can primarily configure settings related to the user themselves, as well as set, check, and adjust the assets they possess. Descriptions corresponding to the numbers displayed in the image are as follows: 1. Name: This is the name used by the user during play. It can be changed at any time.2. UserID: This is the user’s ID. It is determined at the start of play and […]

How_to_play

• 07/08/2024
• 07/08/2024

Main Access Methods to Setting

In Setting, users can configure various settings for playing.There are two main approaches to accessing the various settings:1.The first is through the SETTING button located on the right side of the AREA SELECT screen.2.The second is through a transition from the AREA Play screen.The transition from AREA Play only displays items related to playing the AREA. Descriptions corresponding to the image numbers for transitions to various SETTING screens are as follows: 1.Transition […]

About

• 07/08/2024
• 04/18/2025

About the Official Website

The official EASYTRIP website introduces a variety of content, including the latest news and videos related to EASYTRIP.You can access it anytime using the link below.Please note that the content of the official website may differ from the app. If you have any questions, please contact us through the website. The official website uses Cookies.Please review the terms of use and agree to them before using the website. [Access to the EASYTRIP […]